Beware of Tech Support Scams

We had a customer today who had a tech support scam hijack her browser. The scam claimed her computer was infected with viruses which were stealing her banking and credit card information and said she had to call a toll-free number immediately. This scenario is typical of a scam, and nobody should ever call the displayed number. Happily, she subscribes to our monthly remote support program, and, although terrified, called us first. We removed the hijack and scanned her computer for any signs of malware. After a couple of hours, her computer was good as new, and she had peace of mind.